Contact Every Ion
Customer & Medical Support
Need assistance? Our support team is here to help with your billing, prescription fulfillment, and shipping questions. For the fastest response, we recommend using the message center within your patient portal, which is monitored by our dedicated support staff.
Support Channels
- Patient Portal: Log in to your dashboard and use the secure messaging feature for direct communication with your care team.
- Email Support: For non-urgent inquiries, please reach out to us at [email protected].
- Support Hours: Our team is available to assist you with medical and platform-related questions to ensure your health optimization journey stays on track.
Urgent Medical Matters
Please note that our support team does not provide emergency medical services. If you are experiencing a medical emergency, please call 911 immediately or proceed to the nearest emergency room.
